Overview
All products offered at our website are digital, including digital planners, digital notebook, Goodnotes templates, digital stickers. All of them don’t require shipping. Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
I am working towards 100% satisfaction of my customers. You can feel free to contact me with any queries or refund requests.
To complete your return, we require a receipt or proof of purchase.
You don’t need to send back the digital products you purchased. Just keep them. But please don’t transfer to other people.
Refund Processing
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Need Help?
Contact us at [email protected] for questions related to refunds and returns.
